Best Customer Service at a Dispensary in MA  

When buying cannabis in Massachusetts, a dispensary with exceptional customer service can greatly enhance your entire cannabis experience. The industry is booming, and new strains and products are constantly hitting the shelves. Whether it’s your first or 50th time shopping for cannabis, you want to feel like the dispensary has your back. Capital Community Dispensary understands this, which is why we offer the best customer service in the state. Here are just a few ways we are ready to elevate your shopping experience and make it worth the trip!

Welcoming Customer Service

We make buying cannabis at Capital Cannabis Community Dispensary an easy and memorable experience. From the moment you start browsing our easy-to-use website for our available products until you leave our welcoming dispensary with your purchase in hand, we assure you have a next-level experience. If you need help with online ordering, have questions about products, or the purchasing process, just reach out to us. You can call and speak to one of our professional budtenders, or drop by the store in Douglas, Massachusetts. Our welcoming customer service also extends to our four-legged friends. We maintain a pet-friendly environment and welcome all well-behaved dogs and service animals.

Knowledgeable Staff

We understand that exceptional customer service requires highly educated staff. Every budtender has extensive knowledge about our cannabis products, so they can recommend the best products for your unique wants and needs. Our friendly and respectful staff work with diverse customers and can make buying cannabis less overwhelming for first-time customers. Do you have questions about a particular strain? Feel free to call, use our contact page, or visit us in person at our Massachusetts dispensary. We will always do our best to provide you with professional, educated answers.

Extensive Product Range

Capital Cannabis ensures we offer our valued customers the widest range of quality products to meet their diverse needs. Our product menu includes over 60 big-name and smaller local brands in various forms, ranging from flower, pre-rolled, and vaporized cannabis to edibles, concentrates, tinctures, and topicals. As a pet-friendly dispensary, you can find safe CBD drops for pets. We also offer a variety of essential accessories for one-stop cannabis shopping.

Looking for a surprise? Capital Cannabis prides itself on offering one-of-a-kind experiences. We often carry some exclusive strains only available in very small batches. To better serve all our customers, we offer ongoing promotions that allow customers to explore different products. Why not check out one of our featured brands or products? Looking for professional recommendations, our staff picks are a great place to start.

Unbeatable Pricing

Our dispensary has the lowest prices in Massachusetts. With the cost of everything skyrocketing these days, we are listening to our customers. As part of our commitment to excellent customer service, we constantly monitor cannabis pricing across the state. We want to ensure our customers always receive the best prices when they shop at Capital Cannabis.

Customer Loyalty

At Capital Cannabis, we believe customer loyalty is a two-way street. To build customer loyalty, we know it starts with loyalty to our customers. We value our customers and will always go above and beyond to ensure their cannabis experience is safe, enjoyable, and meets their recreational needs. We are always eager to help our customers learn about cannabis! Sign up below to join our customer loyalty program and stay in the know on all our best deals and events:

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Outstanding Reviews

Customer reviews are one of the best ways to judge a business. At Capital Cannabis, we are proud our customers are happy with our business practices, affordable prices, and exceptional customer service. We maintain a five-star rating on Leafy and Google reviews. Here’s what our customers are saying:

“Capitals the best dispensary, hands down, worth the ride!!!!!’”

“I have high anxiety going new places and this experience was so smooth and calm!”

“I would recommend to anyone. The service is amazing. Everyone makes you feel so welcomed and the deals are not to miss!”

To read more reviews, check out our website.

Community Involvement and Giving Back

For Capital Cannabis, providing excellent customer service means being engaged in our local community. We are grateful to the many people and diverse communities that continue to support us. As a way of saying thank you, we regularly have exciting events where we can show our gratitude by giving back to our customers and community.

We believe that Capital Cannabis provides the best customer service in Massachusetts. Come check us out and let us know how we can best help you with your next cannabis experience.